Ministry of industry and Commerce: in the first quarter, three operators received 16263 complaints, and China Mobile accounted for half.
China network science and technology in June 13th, according to the Ministry of industry and Information Department website news, the Ministry of industry and information issued 13 "the Ministry of industry and information information on the quality of telecommunications services (second)". The announcement showed that in the first quarter, 17057 telecom users were accepted by the Ministry of industry and information technology and the provinces (autonomous regions and municipalities) by telecom users, up 36.3%, 25% from the same period, and 8.6 people's appeal rate in the quarter, up 1.8, and 3.1 times.
Data show that in the first quarter, three basic telecom enterprises received 16263 complaints, of which more than half of China Mobile's complaints were filed. Meanwhile, in the first quarter, the complaints rate of three basic telecom enterprises decreased significantly, while China Mobile's ring ratio decreased by 30.9%, the fall was the highest.
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