Original title: [interpretation Bureau] "Beijing difficult station" repeatedly exposed behind
[chivalrous Island Press]
"In Beijing South Railway Station to say goodbye to friends, he turned to take a taxi, I went to Tianjin East Railway Station to report safety, he is still in line..."
This is not a paragraph, this is the most authentic Chinese transport newspaper. The island friend of the matter must know that this report will be fermented almost every year (last November 2017), and the terrier about the transformation of the Beijing South Railway Station into a "difficult Beijing station" is also enduring.
Why is that? What's the stubborn disease behind the mess? Today, we have invited Lu Dewen, a researcher in the Department of Sociology at Wuhan University who has been studying grassroots governance for a long time. He has written and interpreted articles for the islanders.
At the end of the night, the taxi became a black car, and the 25 kilometer distance was 300 yuan; in the morning time, in 15 minutes, the station was scheduled to dispatch 22 cars and only 30 passengers left; the waiting room was everywhere in the shops, involving layers of sublease, and the waiting space... It can be said that the management level of major railway stations in Beijing is relatively poor, for the passengers who have traveled to major cities all over the country for many years, it is already a consensus.
Many commentaries say that the phenomenon of "Beijing is difficult to stand" does not match the image of the capital and is far from the image of an international metropolis. However, as a scholar specializing in grass-roots governance research, I think this evaluation may be a little more polite. In a word, the urban governance is rough.
It is worth mentioning that this is not the result of international comparison, but an intuitive conclusion compared with the eastern and southern China, as far as many central and western cities.
Traffic congestion, black car flooding, out of order, lack of service... The phenomenon of "Beijing is difficult to stand" is a syndrome of urban problems.
Generally speaking, comparing "chaos" in railway stations is a chronic disease in various cities, which is difficult to control, and people experience poorer, and it is also common. But Beijing South Railway Station, as a new railway station with fairly good facilities, is so rare that its experience is so poor.
Moreover, the problem of "Beijing is difficult to stand" has been in existence for many years, but it has not been cured for many years, and it is worth pondering. No wonder, some netizens posted that "simply invite ShangHai HongQiao Railway Station to take over Beijing South Railway Station." This remark is naturally ridiculous, but as far as the matter is concerned, Beijing's "difficult station" phenomenon does reflect the characteristics of the capital's roughening of governance, there are three main points.
One is that the chronic diseases of the city are more and more common. Beijing South Railway Station is a typical problem, but it is not special. It is the problem that the traffic congestion, the flood of black cars, the control and failure of some areas, and so on, which is undoubtedly a problem of the whole city management.
In fact, in recent years, the media that had been exposed in Beijing city is a lot of chaos: some remote areas are not convenient for commuting, the black car "regularized" operation; some core areas have been operated in a large scale, but there are groups in the control; some outskirts villages are serious and the managers are "helpless".
The two is that the administrative inertia is strong. Most of them are chronic diseases, most of which remain unsolved for many years, which are closely related to administrative inertia. The so-called administrative inertia means that the administrative system is accustomed to the rules, the lack of sensitivity to the changes in the outside world, and the willingness to take the initiative, even for a variety of reasons, as well as the usual way to deal with it, even if this method is often proved to be ineffective.
All of the above questions are basically the same. Beijing "difficult station" phenomenon has been exposed many times, but each time is according to the "routine" rectification, such as the traffic department to make some adjustments to the traffic order around, the railway station management committee temporarily strengthen the strength, persuasion. And then again and again.
Again, such as illegal construction, black car and other issues, the competent authorities often take all kinds of reasons, such as the law enforcement power, "prevarication". Once public opinion is forced, it is still "conventional" procedures to rectify that set, the government department has little motivation for self change. It is really not possible. It is only through increasing administrative power rather than relying on government changes to improve administrative efficiency to solve the problem.
According to the author's field investigation, some local governments and departments in Beijing are employed by the co management personnel, and the administrative assistant employed by the government to buy services is far more than the official administrative staff. However, while the team is expanding, the governance effect has not been enhanced.
Three, the method of governance is simple and difficult to continue. On the governance of South Station's "difficult station" problem, the methods adopted by relevant departments are basically simple.
To see the news, yesterday, the Municipal Transportation Committee, the Beijing Railway Bureau, the Fengtai District government, the administrative committee of the Beijing South Railway Station and other departments quickly acted, held the on-site meeting in Beijing South Railway Station, and studied the measures of transportation security, traffic order management and service promotion. The speed of interaction between public opinion and government affairs is not bad.
But then, as a temporary response to the supervision of public opinion, measures to control the problem in a short period of time, this kind of partial exercise management practice is not inevitable; after the "wind", "difficult station" phenomenon will be repeated, to be observed. After all, the "routine" point of view, the attention of departments and local governments can not always focus on Beijing South Railway Station. Once attention is shifted, the temporary deployment of administrative power will also be dispersed.
Fundamentally speaking, the lack of fine governance is not only reflected in the simple method, but also in the imperfect system construction, resulting in the unsustainability of simple methods. Of course, because the method is too simple and appear excessive governance, make it contrary to the concept of people-oriented phenomenon, is also common.
To sum up, the rough and delicate governance of the capital is a concentrated generalization of several contradictions. On the one hand, the urban chronic diseases are more and more common, and the urban experience of people is poor; on the other hand, the management department either ignores these problems or adopts a simple and difficult method of sports management, which also creates a sense of discomfort.
The reason is probably that the urban governance is too rigid, and it is difficult to adapt to the requirements of modern urban governance.
In fact, the management of Beijing South Railway Station and even the treatment of chronic diseases in other cities are not without solutions. In July this year, the author and the team just ended in the 20 days of field research in Pinggu, Beijing, which is called "street whistle, Department report" experience, may be worth the governance of the capital of the capital for reference.
The so-called "street and township whistles, departments to report", that is, once the street Township once found any problems, as long as "whistle whistle", can be called to the various committees, concentrated to come to the "consultation". The reason why it has reference significance is that it contains many key links to solve chronic diseases in cities.
The first is the territorial management. In recent years, the phenomenon of "rule dictatorship" in urban governance has become more and more obvious, and a large number of governance rights (mainly reflected in the power of law enforcement) are in the hands of departments. Indeed, this has played a very important role in improving the professional level of urban governance and avoiding the indiscriminate power of local governments, but it has also caused the decentralization of law enforcement power, and the jurisdiction of local governments can not be fully realized.
Most typically, local governments are often faced with the dilemma of unequal rights and responsibilities. While undertaking territorial responsibilities, they lack governance power in many areas of governance.
"Street whistle and departmental report" can solve this problem better. Because this is essentially to give the territorial government the right to convene and assess, so that the territorial government can immediately call higher law enforcement departments to carry out joint law enforcement.
In response to the temporary measures taken by the Beijing South Railway Station, no matter the law enforcement departments have increased the strength of the law, the implementation of a long, multi point and full mode joint law enforcement on the roads around the south station belongs to the coordination of the municipal government and not the result of the convening of the administrative committee of the station.
This means that joint enforcement, even for a long time, must be a temporary measure. The result is likely to be good and bad. If the right to call the territorial department is granted, the governance needs can be resolved at any time according to the actual situation.
The second is the source governance. The premise of "Street Township whistling and department reporting" is to "clean up" the chronic diseases of the city. The local government needs to sort out the problem of governance actively and actively, and combs the distribution, manifestation, type and reasons of the problem points, and forms a list of problems. On this basis, it is possible to sort out the list of powers and responsibilities of government departments, and to correspond the powers and responsibilities of each department to the problems that need to be governed.
To put it bluntly, there are two ways of thinking: one is to discover problems and find solutions on a daily basis; the other is to wait for the crisis to come.
Transformation of ideas
The reason why train station governance is urban syndrome has its objective reasons. Because of the large flow of people and the large number of design departments, the grey interest space is relatively large, and the difficulty of governance is relatively large.
But to be clear, the various problems of the railway station, such as the black car, the taxi price, the traffic congestion, and so on, almost all have relevant measures and departments in charge, but why do not solve them well?
The key reason is that the competent authorities can not solve any problem completely, and need departments to cooperate with them. But in actual operation, if the non competent departments do not have superior coordination, it is easy to prevaricate.
But if we can change a way of thinking, through the list of problems and the setting of the list of power, it is clear that the non competent departments also have the responsibility to govern the chronic diseases of the city, and give the territorial authorities the right to convene, and it is possible to solve the chronic disease of the city from the source of the problem (rather than the administrative logic).
Finally, it is system governance. Many problems in the governance of capital cities are not due to the unscientific urban governance system, but to the operational mechanism of the system. Taking the Pinggu district as an example, the "whistle blowing in the street and the report of the Department" seems to be a very small reform, but it basically solves the problems of stealing and digging out the gold mines and stealing and mining the sand and stones for many years, which can not be said to be the success of the system management.
The core is to maintain the original urban governance system, without increasing the administrative personnel, through the rational adjustment of the relationship between the bar and the scientific deployment of personnel, to achieve the source of urban chronic disease control.
Compared with this, the management system of the railway station is complex, involved in many departments, decentralization of power, complex personnel, various problems and high risk of law enforcement. Compared with ordinary urban governance, it is more necessary to improve the level of system governance.
Obviously, to solve the problem of rough governance in the capital city, it is urgent for a city to change. First of all, this change is the transformation of the concept of urban governance. "Better City Life" means not only making the city a growth machine, but also making the city a habitat for a better life.
At present, in order to improve the level of governance, many cities actively promote the reform of the administrative clothing, and dare to remould the administrative system through the mediocrity and the "most run". This is of great significance for the management of Beijing South Railway Station. The author finds that the administrative system of Beijing is relatively conservative, and the response ability to the needs of the citizens is poor, and many municipal services are lagging behind the needs of the citizens.
Needless to say, the capital's social governance has accumulated a lot.
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