Source: Science and Technology Daily
With the development of mobile Internet, flea market of second-hand goods has been transferred from offline to online. However, there is a lot of "pit" hidden behind a seemingly win-win way of trading: the seller deliberately guides the buyer out of the platform transaction to carry out fraud. After the buyer receives the goods, the seller will find an excuse to cut down the price of the seller. Is it true that buyers and sellers are not sincere enough, or are there loopholes in the platform itself? What traps should be used to guard against second-hand trading platforms?
Current situation: the problem of online secondhand transactions
Many people have unhappy experiences in second-hand transactions, and there are also many problems in the fast growing online secondary transactions.
Shantou University student Xiao Yu in the market on the chase, the original price of 2000 yuan of Giant bicycles only sold more than 400 yuan, the seller or "friends", little excited.
"The goods sold by the enthusiasts are sure to be right." Xiao Yu said that he confirmed the brand name on the frame of the photo and bought it decisively. But for a few days, the bicycle pedal is broken. The owner of the garage told Xiao Yu, "This car has only the frame of this brand, and all the other accessories have been replaced by worthless ones."
"The seller of the" enthusiast "may be a fake. "Self packaging" is the customary way for sellers of second-hand trading platforms. When writing self - Introduction in the Commodity Description column, the seller usually packages himself as a "enthusiast", "a tourist", "college student" and so on, so that it is easier to make a trust in the sale of second-hand goods.
Not only buyers may be pits, but sellers also have the risk of being cheated. A university student in Xi'an, nine, hung a large skirt on a second-hand trading platform, "Fallow fish". After a buyer saw the proposal of "changing the skirt of the same size one yard", it agreed to consignment at the same time. A few days later, the other side received a skirt and signed for it, but little nine found that the other party had been "holding the line" and delayed delivery. Finally, Xiao nine finds the buyer's telephone and tells the other party the relevant laws and regulations, so the other party agrees to send the skirt back.
Routines: shoddy, swallowed deposit, malicious bargain.
According to the survey, there are quite a lot of transactions in second-hand trading platforms.
First, it is good to replace the accessories. Xiao Liu, a student of Xiamen Institute of Technology, once bought a rechargeable treasure from idle fish. The description of the product and the body of the rechargeable treasure machine were all written in 20,000 mA. But after using it, Xiao Liu found that the battery would be "exhausted" if it was charged only once, not as good as his roommate's 5000 mA battery. Xiao Liu concluded that the mobile phone, bicycle, charging treasure and other products on the second-hand trading platform have "the appearance of confusion", many are "very beautiful, a use of the". Casual fish customer service told reporters that as long as businesses do not sell contraband, they can be released on the platform.
Second, transfer the trade, swallowing the deposit. Reporter survey, some respondents were deceived after the complaint is difficult, many are due to the transaction from the original platform. A middle school in Fuyang, Anhui, in a middle school in a turn to see a value of 900 yuan millet mobile phone, the seller said that he needed money, the price can be reduced to 800 yuan, the premise is that Xiao Zhang should first use WeChat to transfer 400 yuan as "prepayment", the balance and other goods to settle. After Zhang's transfer, he did not receive a mobile phone.
Third, the goods will be cut down again. Mr. Shi, in Guangdong, has an experience of being haggled by a buyer, who sold a mobile phone at 150 yuan, and a buyer quickly ordered and paid for the trading platform. But when the buyer received the goods, he turned the red label inside the mobile phone into a red label and asked him to return 80 yuan. Mr. Shi was not satisfied because his mobile phone did not enter the water at all, so he applied to the customer service for arbitration, customer service reply that the two people to negotiate and resolve. Suffering from the absence of evidence, Mr. Shi and the buyer stalled for a week and reluctantly agreed to the buyer's request.
"I checked his record of buying and selling, found that the buyer is a handset dealer, picking up my 150 yuan cell phone to 70 yuan, and turning over 200 yuan to sell out." Mr. Stone said.
Suggestion: improve the reputation evaluation system of buyers and sellers.
Lai Mingming, a researcher at the world economic research center of Renmin University of China, believes that the second-hand market has the characteristics of "lemon market", that is, information asymmetry, the seller of the product has more information on the quality of the product than the buyer, which leads to the easy fraud in the transaction.
"Second-hand trading platform has the corresponding obligation and legal responsibility for the authenticity and authenticity of commodities." Lai Mingming believes that the real and reasonable practice is that the trading platform and the second-hand goods seller share the responsibility, when the sale of counterfeit goods and other conditions, the transaction seller is the main responsibility, the platform is the secondary responsibility, the specific ratio of responsibility can be further discussed.
Qiu Baochang, President of the law society of Beijing law society, said that both buyers and sellers, when the rights and interests are damaged, can first negotiate with the object of the transaction, the negotiation can not make a complaint to the platform, and after that, it can complain to the market supervision department, the consumer organization, or bring the legal action. Qiu Baochang said that e-commerce law in the legislative process is expected to further standardize the online second-hand market, strengthen the responsibility of the platform operators, and better protect the rights and interests of the two parties. (according to the Xinhua News Agency)
Waonews is a news media from China, with hundreds of translations, rolling updates China News, hoping to get the likes of foreign netizens