Original Title: The General Office of the Ministry of Transport, the General Office of the Ministry of Public Security, the Emergency Notice on Further Strengthening the Safety Management of Internet Reservation Taxis and Private Buses
Recently, malignant criminal cases of illegal operation of online taxi booking and private passenger car sharing (also known as windmill and carpool) have occurred frequently. In particular, homicide cases of drip-rider drivers in Zhengzhou and Wenzhou have attracted wide public attention, seriously endangering the safety of people's lives and property and affecting the community. Will be stable and healthy and orderly development of the industry. In order to implement the unified plan of the State Council on strengthening the coordination and supervision of the new traffic and transportation formats, strengthen the implementation of supervision responsibilities, and stop the hidden dangers of safety risks, the following urgent notices are given on Further Strengthening the safety management of taxi and private passenger car sharing by network reservation:
1 carry out industrial safety inspection immediately.
Local transportation departments, public security organs and other departments should immediately organize joint safety inspections of local network contract car platform companies and private passenger car ride information service platforms. Through a large inspection, a comprehensive investigation of industrial safety risks and weaknesses. If there are hidden dangers to safety, relevant enterprises should be urged to take effective measures to rectify them; if there are violations, they should be dealt with according to law.
The Ministry of Transportation will organize new forms of transportation to carry out safety inspections in collaboration with the members of the Inter-ministerial Joint Meeting of Supervision and Administration on the companies engaged in networking such as drip and other platforms. Platform companies such as Drop and Drop Company should comprehensively carry out the work of self-examination and rectification of potential safety hazards. Private coach sharing information service should be suspended indefinitely before rectification of potential safety hazards is completed.
2 strengthen the background check of the net and vehicle platform drivers.
Transportation authorities and public security organs in all localities shall strictly comply with the requirements of the Circular of the General Office of the Ministry of Transportation, the Ministry of Public Security, on the background check and supervision of taxi drivers (Delivery No. 32, 2018), and all drivers who engage in or apply for network contract service shall be admitted. Conduct background checks to ensure that network contract drivers meet the requirements of the Regulations on the Management of Taxi Drivers'Employment Qualifications (Order No. 63 of the Ministry of Transport, 2016). Referring to the requirements of taxi drivers'background checking and supervision, the information service platform for private coach sharing shall carry out background checking for all drivers engaged in or applying for private coach sharing services. It is necessary to clean up the drivers of the existing network contract vehicles and private passenger coaches, and to clear the unqualified vehicles and drivers before December 31, 2018, and basically achieve the compliance of the network contract platform companies, vehicles and drivers.
3, we must strictly supervise and urge enterprises to implement the main responsibility of safety production and stability.
Local transportation departments and public security organs should urge local network contract platform companies and private passenger car ride information service platform service enterprises to implement the main responsibility of enterprise safety production management and maintaining industry stability. Relevant platform companies should strictly regulate the management of dispatching orders, not to dispatch orders to drivers without background checks, and should use face recognition technology to check the consistency of vehicles and drivers before dispatching orders; to strengthen operational risk management and control, using large data technology to offset the route, unreasonable long stay and other wind Risk early warning, discovery of abnormal circumstances prompt disposal; to limit the number of downwind car orders, to prevent the use of the name of co-rider engaged in illegal network contract car operation services; to implement a random single mechanism to prohibit drivers from choosing passengers, allowing passengers to choose drivers; to establish a freezing complaints mechanism, passengers complaints have not been checked and processed, It is not allowed to dispatch a ticket to the complained driver; it is necessary to strengthen the protection of passenger information, turn off the social function of the downwind platform, shield passenger information and prevent the leakage of personal privacy; it is necessary to standardize vehicle safety requirements, encourage qualified platform companies to paste special signs in the prominent position of the Internet contract car, and the light transmittance of the windows should meet the requirements of taxis. To ensure that the inside of the vehicle is visible, the locks of children should not be unlocked during the operation of the vehicle, so that passengers can escape in case of emergency; to check the registration information of vehicles and drivers under the line at random periodic intervals, check the consistency with the actual situation, and prevent the problems of "changing the license plate number" and "imposing name replacement".
4 improve and perfect complaint alarm and quick response mechanism.
Local transportation departments and public security organs should take various measures to vigorously strengthen the safety education and reminder of the passengers who make an appointment for a ride on a windmill. We should urge the network contract platform company and the private passenger coach information service platform to set up a safety prompt interface on the front page of APP start-up, prompting passengers 110 alarm telephone is the most effective way to seek help in emergency situations, and dial 110 alarm immediately when life and property safety is threatened, and at the same time, we should set up a significant position in APP. "One touch alarm" is convenient for drivers and passengers to warn the platform in case of unexpected emergencies. The relevant platform companies should provide the public security organs with technical interfaces, real-time push platform drivers, vehicle registration data and vehicle location, trajectory, passenger information and other data. A special 24-hour operation of the security management and emergency response team should be set up, the first time after receiving early warning to screen and deal with, as the case may be immediately alerted to the public security organs. Local transportation departments should take the initiative to accept and deal with all kinds of complaints from all walks of life involving the Internet contract car by means of their own portals or opening complaint calls. Local public security organs, transportation departments and relevant platform companies should establish a working mechanism for quick response and joint disposal of illegal and criminal acts committed by net-contracted vehicles following windmills. After receiving the alarm, public security organs should organize rapid response and effective disposal of the police force, and transportation departments and relevant platform companies should make every effort to provide technology and letters. Interest and other aspects of service support. The relevant platform companies and their directly responsible personnel and other directly responsible personnel who obstruct the people's police from performing their duties according to law and refuse to provide technical support to the public security organs shall strictly abide by the People's Police Law, the Law on Administrative Penalties for Public Security, the Law on Network Security, the Law on Counter-Terrorism and the Criminal Law. It is stipulated that its legal liability shall be investigated.
5, crack down on illegal operation.
Illegal operation is a threat to passengers'personal safety and legitimate rights and interests, seriously disrupting the order of market competition. Local transportation departments and public security organs should attach great importance to it, give full play to their respective functions, carry out joint law enforcement and strictly investigate and punish all kinds of illegal operations. In order to carry out illegal operation activities on the network contract vehicle platform and the private passenger car sharing information service platform, the punishment of platform companies and other enterprises should be strengthened. A "double random" spot check mechanism should be established to fulfill the statutory regulatory responsibilities. We should promote the publicity system of administrative law enforcement, the record system of the whole process of law enforcement, and the legal review system of major law enforcement decisions, so as to strictly standardize the fair and civilized law enforcement. Public security organs shall investigate and punish acts that obstruct the functionaries of the departments in charge of transportation from performing their duties according to law.
From that day until December 31, special rectification actions against illegal taxi operation were organized nationwide. Action is divided into three stages:
(1) Arrangement of the deployment phase (from today to September 30): Transportation authorities and public security organs around the country should arrange the deployment of special rectification operations, clarify the importance of cracking down on illegal operations, widely publicize the harm of engaging in illegal operations and riding illegal vehicles, and educate and guide the broad masses of the people from now on. We have resisted the illegal operation of vehicles, and have published telephone and website reports to encourage the exploration and establishment of a reporting incentive system. We need to supervise and urge the network platform company to speed up cleaning up the irregular vehicles and drivers on the platform.
(2) Centralized rectification stage (October 1 to November 30, 2018): Local transportation departments and public security organs should establish a joint law enforcement mechanism, organize and carry out joint law enforcement, adopt fixed-point inspection and mobile patrol methods to implement rectification, strictly investigate and deal with unauthorized taxi operation without business license. Actions such as inconsistencies between moving and off-line vehicles and drivers, illegal operation in the name of private coaches, etc. It is necessary to strengthen on-line supervision, regularly inspect the platform companies, strengthen the investigation and judgment of irregular vehicles and drivers on the platform, highlight the key points and improve the efficiency of law enforcement. We should strengthen supervision over key periods, key areas and key enterprises, strengthen law enforcement and inspection in key periods such as peak passenger transport in the morning and evening, bad weather and important holidays, as well as in key areas such as urban hub stations, business circles and tourist attractions, and take measures such as law enforcement at night, law enforcement at wrong times and law enforcement at designated locations to strictly investigate illegal activities. Operation behavior. Encourage the provincial transportation departments and public security organs to strengthen organization and coordination, guide the joint urban improvement, and form a deterrent effect.
(3) Summarizing and consolidating stage (December 1 to December 31, 2018): Transportation authorities and public security organs should sum up and popularize the work experience and results achieved, explore long-term measures to standardize the taxi market order, and gradually establish a unified government leadership, transportation and public security departments to jointly enforce the law and the broad masses People's active participation in the long term working mechanism to crack down on illegal operations. We should continue to strengthen daily supervision and law enforcement, consolidate the results of special rectification operations and prevent a rebound in illegal operations.
The provincial transportation departments, together with the public security organs at the same level, shall submit to the Ministry of Transport (Transport Services Department) and the Ministry of Public Security (Traffic Administration Bureau) the implementation and results of the special rectification actions in their respective jurisdictions by January 15, 2009. During the special rectification operation, the Ministry of Transport and the Ministry of Public Security will supervise and inspect the implementation of the special rectification action in various regions.
Editor in chief: Yu Pengfei
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