Progress in trickle down: customer service has set up a police docking special work group.


Progress in trickle down: customer service has set up a police docking special work group.

Sina Science and Technology News September 26 afternoon news, drip today announced the progress of security function upgrade, said customer service has set up a special police certification work docking team. From September 30th onwards, the police verification process will be further accelerated under the premise of compliance with laws and regulations.

The announcement said that the new phase of security operation and safety function upgrades include: in addition to daily face recognition of drivers before departure, from September 27, the driver will be randomly sampled face recognition clearance, after passing the order can continue to accept; September 27, driver-side App on-line emergency contact function, express (including) Carpooling, Europa and Luxury Cars are available to drivers of special cars and luxury cars. Customer service has set up a special work docking team for police certification. From September 30th onwards, the police verification process will be further accelerated under the premise of compliance with laws and regulations. If the identity of counterfeit police is taken to obtain user information, it will bear legal liability.

Drops are also on the passenger side of the App line "minors need to be accompanied by a guardian drip" (including call-in) prompt, said that is currently exploring an effective minor safe travel protection mechanism.

In addition, drips and drops have started to listen to the advice of the whole society, to accept public supervision, and to clear the blind spots. Platforms such as App, official websites, Weibo, and Weixin Public Numbers are now on-line (http://yijian.didiglobal.com) and will continue to respond publicly. At the same time, Didi will also hold a series of Symposium for passengers, drivers, experts, scholars and the media.

The following is the full text of the drop announcement:

Progress in enhancing safety operation and upgrading of safety function (9.26)

While strengthening the security of operation, we will continue to study the Emergency Notice on Further Strengthening the Safety Management of Internet Reservation Taxis and Private Buses issued by the General Office of the Ministry of Communications and the General Office of the Ministry of Public Security on September 10 and actively guide the company. The machine will sign up for the examination and vehicle license to promote the overall compliance of the network.

The progress of the new stage of safety operation guarantee and safety function upgrading is as follows:

1, continue to face the full volume of drivers to conduct safety audits, requiring no criminal record and three certificates. In addition to daily face recognition of drivers before departure, from September 27, the driver's face recognition will be randomly sampled in the receipt clearance, and can continue to receive orders after passing.

2, continuous optimization and improvement of passengers and drivers at one end of the alarm function. On September 27, the driver-side App on-line emergency contact function, express (including carpool, Uber and enjoy), special and luxury car drivers can use;

3, customer service has set up a special group of police regulation work. From September 30th onwards, the police verification process will be further accelerated under the premise of compliance with laws and regulations. If the identity of counterfeit police is taken to obtain user information, it will bear legal liability.

4. The Passenger App Personal Center has been on the "Safety" channel, and users can view the safe travel guide and the detailed description of various safety functions.

5. Passenger App has been on-line "minors need to be accompanied by a guardian drip" (including call-in) reminder, hope that parents and users understand, and to children to disseminate relevant knowledge. The platform is currently exploring effective safety protection mechanism for minors.

In addition, we have initiated the work of listening to the views and suggestions of the whole society, accepting public supervision and clearing the blind spots in our work. Platforms such as App, official websites, Weibo, and Weixin Public Numbers are now on-line (http://yijian.didiglobal.com) and will continue to respond publicly. At the same time, we will also hold a series of Symposium for passengers, drivers, experts, scholars and the media.

Safety assurance has a long way to go and safety improvement is never-ending. We deeply appreciate the understanding of users and drivers. Under the guidance of the competent departments and the wisdom of all sectors of society, we will continue to explore and strengthen the security operation guarantee mechanism to better implement the security rectification work.


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