New Beijing News (Reporter Ni Wei) Reporter today (October 26) from the Department of Veterans Affairs was informed that since September 1 officially opened, retired soldiers online petition system has received 19071 letters and visits, dealing with 18430 letters, handling rate of 96.6%.
According to reports, since the online operation, a total of 27 272 people have been registered in the online petition system for veterans. The amount of submission of online petition accounts for 49.5% of the total number of visits received by the Department of Veterans Affairs during the same period. Online letters and visits have the same validity as letters and visits, with lower costs and higher efficiency. They are gradually becoming the main channel for veterans to reflect their demands.
In order to realize "letting information run more and veterans run less errands" and improve the efficiency of handling letters and visits, the Department of Veterans Affairs has completed an online letters and visits system for veterans over a period of two months. Since its official opening on September 1, the system has run smoothly and smoothly.
It is learnt that the online petition system is mainly used to reflect matters within the responsibility of the retired military affairs department, and its processing process is consistent with the processing process of letters and visits. It does not accept legal issues, such as lawsuits, house demolition, land requisition, enterprise restructuring, fund-raising and financing, environmental protection, criminal investigation, exposing charges and so on.
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